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Oh, absolutely, as I posted elsewhere: Nothing says "Premier League Ready" more than entering your details into a black hole and then crossing your fingers that you have done it correctly as one typo will mean that your ticket is not made available for re-sale, and no one will bother to tell you.

The club ARE implementing a proper integrated ticket exchange. I'm sure they had wanted it to be ready for the City fixture, but it clearly is not, hence reverting to the sticky tape and string Survey Monkey solution once again. However, I'd either forgotten or didn't know that the compensatory...

Nice of the club to give me these options having made use of their slick and efficient ticket exchange facility. Did anyone else create a survey to start getting answers today?