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Why bother posting? Not everyone knows the answer to every question, so if you don't know the answer, why not shut the f*** up rather than guess and fill the forum with miss information. The £120 fee is for the largest claims from £3000 to £5000. Assuming this is not the amount owed to OP, he...

This - it's really very easy and can be done online. You will need to send a letter first though, giving them a deadline to settle your wages.