Emotional time? f*** off (that's in the heat of the moment - and i mean it!). He's gone miles too far this time, and it's about time he paid for his "shock jock" antics.
Also worth pointing out that as a "respected, caring" funeral director that he should be well aware of people with special needs - as he's probably buried a few of them.
After the "towel head" comment a few weeks ago i'd suggest he's on very thin ice already.
It's disgusting that he can get away with comments like that on radio - let alone bbc radio!