They did explain that - but the paper record was located in A&E and should have been signed and stated where she was moved to and it wasn't even signed off... Bit frustrating and they were more than apologetic - obviously live in fear of being taken to the press or something equally as Daily...
Of course its ridiculous to exempt yourself from any national database. Its stupid idiocy which could prevent you from being properly treated in an emergency/accident situation. Don't sue the NHS for not being able to treat you then will you?
The sad flip side of the story is that the NHS will...